Shipping policy

This document sets out the shipping policy that applies to customers that make a purchase at Goblin's Grove. If you have any questions, please contact our customer service team at contact@goblins-grove.com

Shipping Options & Delivery Costs

You will be asked to select a shipping method at checkout.

Order Processing Time

All orders for our "Ready Made" products are shipped no later than next day for orders made between Monday-Thursday. Our "Custom Made" products are shipped in the timeframe that was discussed prior to ordering. 

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes. Thank you!